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Your coverage

Deskside Support Technician

✓

80%

4 of 5 requirements you can back, each with a receipt

Windows 11imaged 40+ stations

Active Directoryusers, groups, GPO

TicketingITIL, end to end

BitLocker · honest gap, named not faked

◉

✓

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Coverage report

IT Service Desk Analyst

57%honest match

Covered, with receipts

Active DirectoryTicketingDocumentation

Reworded to match the posting

"runbooks" → "knowledge base articles"

Honest gaps, named not faked

ServiceNowFrench

From your courseload

CST8300 · Networking

✓

3 receipt-backed skills, 0 claimed until you confirm

TCP/IPconfigured in labs

VLANsbuilt and tested

DNS & DHCPlab deployment